FAQs

Agents: These can be found under the forms section of your agent page, or you can contact your GA for customized materials.
GAs: Please log into your GA dashboard, go to Marketing Library and click on Brochures. Each brochure can be personalized with contact information and logos.

GAs and Agents: Please look for the updated shelf product rates in the Forms section under Rates.

New agents will be directed to a General Agent for contracting. For additional information, please contact the Sales Connect Team at 855-728-7542 or by email Sales@SecurityLife.com.

If you need assistance finding your number, please call the Sales Connect Team at 855-728-7542 or by email at Sales@SecurityLife.com.

If you are an agent or a GA looking for updated rates, they can be found in the Forms section under the product that you’re seeking information on. If you are an employer group or consumer please call 855-728-7542 or email Sales@SecurityLife.com.

The commission payment schedule may depend on the GA. Please contact the Sales Connect Team at 855-728-7542 or by email at Sales@SecurityLife.com.

You can request hyperlinks for the PrimeStar plans by emailing a request to Sales@SecurityLife.com.

Please contact our Administrative Team at 800-233-0307 option 4.

Claims can be submitted to Security Life at:

PO Box 10188
Lancaster, PA  17605

or by calling 800-233-0307 option 2.

Security Life will contact you when it’s time to renew your license/appointment. Simply respond to the letter you receive. Please contact the Sales Connect Team at 855-728-7542 or by email at Sales@SecurityLife.com with questions.

Coverage applications can be sent to Security Life at:
P.O. Box 10095
Lancaster, PA 17605
or by calling 800-233-0307 option 4.

With over 140,000 dental locations nationwide, the Maximum Care Network can help you save up to 50% on routine and major dental procedures, in addition to helping you manage your annual maximums. Search providers at careington.com/co/maxcare. This option is not available in the NY counties of Chenango, Essex, Franklin, Hamilton, Livingston, Tioga and Yates. Also not available in the states of ID, NJ, VT or WA. Security Life and Security Health will be held harmless in the event that the provider network does not have the appropriate state licensure or that the provider does not honor the network’s discount.

Premier Choice is a custom underwritten product with maximum flexibility and five lines of coverage: dental, vision, life, short-term disability and long-term disability. GemStar is a brochure rated turn-key dental and vision product.

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